Articles
Revenue Cycle Management (RCM)
October 22, 2009
Guest Column: Revenue Cycle Management (RCM)
By Mr. Divan Da've, CEO, CEO and founder of Integrated Systems Management Inc.
RCM is an integral part of any organization. When we discuss about RCM in Healthcare Industry, billing comes to mind. However, it is much wider and more intricate concept than billing. Effective RCM has major impact on operating profit, cash flows and patients' receivable balances. Unfortunately, while most of the organizations perceive RCM as a cost centre, it is actually a profit center.
RCM is not only focused on patient billing and collections, but also incorporates checking eligibility, collecting complete patient demographics, benefits verification, capturing charges, coding, claim submission, collection and posting of payments from patients, denial management, reporting and data analysis. The main objective is to maximizing the revenue.
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