Nuance Transcription Services

Nuance Transcription Services is a full-lifecycle outsourced transcription solution for clinical documentation. Nuance Healthcare sets up and maintains your transcription system and provides complete speech editing and transcription workflow management—all with single-vendor accountability. Healthcare organizations partner with Nuance Healthcare to produce and deliver completed documents within prescribed turnaround times and quality requirements. As a result, our customers significantly reduce the internal resources required to manage the transcription process, enabling greater focus on patient care and core business activities.

The technology at the core of this outsourced transcription services offering is the industry-leading Dragon Medical 360 | eScription background speech recognition platform. With Dragon Medical 360 | eScription, intelligent background speech recognition software turns a clinician’s dictated audio into highly accurate, formatted draft documents that medical transcriptionists (MTs) quickly review and edit. This unique and powerful speech recognition software—which has received a Best-in-KLAS award for eight years running since 2004—dramatically improves MT productivity and delivers significant per-line cost savings when compared with traditional transcription.

Nuance Transcription Services offers the capabilities of the industry’s most experienced speech editors. Nuance has made significant investments to create a large, skilled transcription labor force of domestic and offshore MTs. In addition, to address the growing demands of our customers, Nuance Transcription Services includes a managed network of MT partner resources. As a result, Nuance Healthcare can offer flexible, scalable, and consistent MT production at lower per-line rates than traditional transcription services.