News | November 12, 2013

CareInSync & ValleyCare Health System Team Up To Strengthen Care Transitions And Reduce Readmissions

CareInSync supports provider's vision to be California Tri-Valley region's premier center of excellence

CareInSync announced recently that ValleyCare Health System has selected its Carebook solution to implement an innovative evidence-based mobile communication platform to manage multi-disciplinary care team communication. The vastly improved care coordination will optimize health outcomes and reduce preventable readmissions and costs.

Accessible via smartphones and tablets at ValleyCare Medical Center in Pleasanton, Calif., Carebook will connect in real time physicians, nurses, case managers and other healthcare professionals including those who provide community-based aftercare.

"Our vision is to become the region's premiere center of excellence by demonstrating the most efficient, highest quality care to our patients," said Marcy Feit, ValleyCare Health System's President and CEO. "Today, outdated communication methods create challenges for the multidisciplinary care team as they attempt to coordinate the complex and delicate processes necessary to safely transition patients throughout their hospital stay and extend care through the post-discharge period. Carebook seamlessly coordinates the connectivity of the entire professional team, ensuring that each team member is automatically reminded of interventions necessary in the care of each patient and that the team is always connected in real time."

A consistent innovator, ValleyCare Medical Center has recently earned recognition from the American College of Cardiology and the American Heart Association. It was named a 2013 Blue Distinction Center+ from Anthem Blue Cross for its knee and hip replacement and spine surgery programs.

According to ValleyCare's Director of Clinical Informatics, Carlos Gracia, M.D., "As we work to raise the quality bar, we are frustrated by the difficulty in achieving consistent and transparent communication across a highly diverse and active care team. CareInSync's approach is a perfect fit for what we needed to implement our quality programs, as it enables the team to hold itself accountable to standards of care that we know through medical science to result in better outcomes and lower cost to the system."

"We're pleased to support ValleyCare's innovative vision for efficient, high quality care," said Steve Curd, CareInSync's CEO. "Through Carebook, we've proven that effective communications and application of critical interventions at the point of care can materially improve care quality and significantly reduce costs."

Siva Subramanian, Ph.D., Chief Operating Officer and founder of CareInSync, continued, "Solving healthcare's biggest problems requires new approaches, and unprecedented collaboration across disparate care settings. Carebook powers this collaboration. We look forward to working with ValleyCare Health System to help reduce readmissions, improve efficiency, and raise patient satisfaction across the Tri-Valley region through our proven Carebook platform."

About ValleyCare Health System
ValleyCare Health System has provided high quality, not-for-profit health care to the Tri-Valley and surrounding communities since 1961. Through highly skilled physicians, nurses and staff, and state-of-the art technology, ValleyCare offers a wide range of health care services at its Livermore, Pleasanton and Dublin medical facilities. ValleyCare in not publicly owned or operated, nor is it supported by taxes. ValleyCare reinvests any profits it makes into new services, equipment, and facilities. ValleyCare's mission is to assume the leadership role for the health of the communities of the Tri-Valley. For more information, visit www.valleycare.com.

About CareInSync Corporation
CareInSync offers software solutions that improve communication between disparate healthcare providers via a real-time mobile collaboration platform. As the first and only deployed healthcare mobile solution of its kind, Carebook is a secure HIPAA-compliant and evidence-based care coordination platform connecting physicians, case managers, nurses and other aftercare professionals in real time. Carebook decreases readmissions, improves operational efficiencies, reduces costs and manages safe and timely patient care transitions. Latest metrics include: readmission reduction by 20 percent, average length of stay reduction by half day, and patient satisfaction HCAHPS scores improvement for the "care transitions" category by 18 percent. Headquartered in Santa Clara, Calif., CareInSync's investors include Samsung Venture Investment Corporation, HealthTech Capital, California Health Care Foundation, and Hearst Business Media. For more information, visit http://careinsync.com.

Source: CareInSync Corporation