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Case Study: Electronic Documents: Lost In Translation
A few years ago, the actor, Bill Murray, was nominated for an Oscar for his role in the surprise hit, "Lost in Translation." While the film made for great entertainment, living with the problem of documents "lost in translation" is not.
Providers today face a great deal of regulatory and financial pressure to utilize technologies that will enhance patient safety and improve efficiency. There's growing interest in converting documents to standard formats which can be used for archiving for workflows, for use on the web or for presentation of data from HIS systems. But converting hundreds of existing documents isn't easy, especially since these documents may have been created using a wide variety of software, such as Word, Quark, PageMaker, Acrobat, HTML, and other programs. Adding to the complexity, most forms automation software is proprietary; as are HIS formats. The situation gets bleaker when businesses decide to convert preprinted forms to electronic, only to discover that their contracts with forms vendors don't allow access to electronic originals. The result? Islands of "lost" documents and some unexpected costs.
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