Case Study: Ford Healthcare Systems

Ford Healthcare Systems (FHS), owned and operated by Jeanette and Dan Ford, is a nurse staffing firm headquartered in Chappell, Nebraska. The business began by covering a small area in western Nebraska but has grown to support clients in Nebraska, Wyoming, Colorado, and South Dakota. FHS currently staffs 90-110 shifts per week with roughly 100 employees, which include RNs, LPNs, and CNAs providing services to hospitals and other facilities.

Jeanette, a CNA herself, had always done the scheduling on a whiteboard at the office, with color-coded markers for different clients and facilities.

"I really liked my whiteboard, but none of the employees could see it out in the field," Jeanette said. "It became a bigger communication problem as the size of the team grew."

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